Contact HMRC: Phone Numbers and Online Help

Overview

HM Revenue and Customs (HMRC) offers various contact options for individuals with inquiries related to tax, Self Assessment, Child Benefit, tax credits, and other financial matters. These include phone numbers, online chat services, and postal addresses.

Phone Contact

• Self Assessment: 0300 200 3310
• Child Benefit: 0300 200 3200
• Tax Credits: 0345 300 3900
• Welsh Language Services: 0300 200 3201
• PAYE and Income Tax: 0300 200 3300

Online Chat

HMRC provides a webchat service for general inquiries. Visit the HMRC website for the latest availability times.

Postal Addresses

For written correspondence, individuals can contact HMRC at the following addresses:

• HM Revenue and Customs, BX9 1AS
• Welsh Revenue and Customs, BX9 2AD

Additional Tips

To avoid long wait times, HMRC recommends calling during off-peak hours (typically early morning or late afternoon). When contacting HMRC by phone, have your National Insurance number or Unique Taxpayer Reference number ready to expedite the process.